IMPACT provides coaching and training services to help small to mid-sized businesses implement Endless Customers. As a Junior Digital Marketing Coach, you will support experienced coaches with execution-heavy responsibilities, focusing on content review, CRM documentation, and implementation support.
Responsibilities
- Content Review & Quality Support: Review written content (articles, sales pages, educational resources), review video content (assignment selling, 1:1 videos, educational videos) for clarity and structure, and provide clear feedback using the Endless Customers standards
- CRM & Coaching Documentation: Document coaching in HubSpot, noting decisions, action items, owners, and next steps. Help to maintain clean, reliable CRM records to ensure continuity and accountability, as well as provide support follow-through on agreed-upon actions between coaching sessions
- Implementation Support: Help Endless Customers Coaches implement agreed-upon plans, track progress on content and video execution, surface blockers or execution gaps early, and support consistency and momentum across engagements
- Learning & Professional Development: Learn and apply the Endless Customers framework, participate in and observe coaching calls (as a listener, not a facilitator), build a foundational understanding of buyer behavior, trust, and digital sales, and demonstrate continuous improvement and readiness for greater responsibility over time
Skills
- 1-3 years of experience in content, marketing, sales support, or related roles
- Comfort working in CRM systems, preferably HubSpot
- Strong written communication skills
- Familiarity with video platforms and basic video review workflows
- Confidence working with multiple digital tools and systems
- Ability to receive feedback, apply it quickly, and improve
- Highly coachable and eager to learn
- Detail-oriented and process-driven
- Curious about how buyers think and decide
- Comfortable working behind the scenes to support excellence
- Motivated by mastery, not shortcuts
- Exposure to inbound marketing, content marketing, or sales enablement
- Experience reviewing or editing written or video content
- Familiarity with buyer-centric marketing or sales frameworks
- Experience supporting coaches, consultants, or client-facing teams
- Familiarity with Endless Customers, by Marcus Sheridan, formerly They Ask, You Answer
Benefits
- Health, vision, and dental coverage
- 401(k) with company match
- Paid time off and a flexible work schedule
- Paid parental leave to support your growing family
Company Overview
Learn how to master They Ask You Answer, inbound/content marketing, video, HubSpot, virtual selling, and much more with IMPACT. It was founded in 2009, and is headquartered in Wallingford, Connecticut, USA, with a workforce of 51-200 employees. Its website is http://www.impactbnd.com.Company H1B Sponsorship
IMPACT has a track record of offering H1B sponsorships, with 9 in 2025, 9 in 2024, 9 in 2023, 3 in 2022, 2 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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