About the position
Are you the kind of person who loves solving problems, getting things done for the team, and making customers’ lives easier? We’re looking for a HubSpot Support Specialist (HubSpot Admin) to join our growing team — someone who thrives in the details, communicates clearly, and enjoys helping customers see quick, tangible results.
Responsibilities
• HubSpot implementations and data migrations
• Performing “Fractional Admin” updates — property adjustments, workflow builds, and integration reviews
• Managing and cleaning data in Excel or Google Sheets
• Building, testing, and activating HubSpot solutions independently
• Participating in customer calls to share progress and insights
• Communicating with customers via email and Slack
• Keeping clear records — call notes, action items, and results — in our project management system
• Supporting other team members, including Consultants, Solution Architects, and Automation Engineers
Requirements
• At least 2 years of experience in a GTM department (Marketing, Sales, or CS)
• Hands-on HubSpot experience using Sales and Marketing Hubs (multiple HubSpot Hubs are helpful!)
• Proven ability to communicate clearly and professionally with customers
• A track record of identifying and solving problems independently
• A willingness to learn and grow
Nice-to-haves
• Hands-on experience in Marketing and Sales Hubs (bonus: experience across multiple HubSpot Hubs)
• Familiarity with project management tools (Asana, ClickUp, Monday, etc.)
• 2+ years in a customer-facing role (such as CSM, AE, AM, BDR, or SDR)
• 2+ years working in a GTM department (Marketing, Sales, or Customer Success)
• Experience managing and manipulating data in Excel or Google Sheets
• A problem-solving mindset with a knack for finding efficient solutions
• Strong written communication — able to explain technical details simply
• Meticulous attention to detail and data accuracy
• A desire to learn how systems and operations work together (this role can grow!)
Benefits
• Health, vision + dental insurance
• 20 days of PTO
• Standard US paid holidays
• 2 company mental wellness days
• Flex hours & fully remote team
• Bonus quarterly program
• Professional development program
• Health and Wellness stipend
• 401k matching (eligible after 6 months of employment)
• Parental leave benefits
• Short-term disability insurance benefits
• Office equipment provided to help you do your best work (laptop, headset, monitors, etc.)