Experienced Military OneSource Specialty Consultant – Remote Opportunity to Support Military Families and Provide Expert Consultation Services

Introduction to Leidos and the Military OneSource Program

Leidos, a renowned leader in the industry, is seeking an experienced and compassionate Military OneSource Specialty Consultant to join their team. As a trusted partner to the U.S. military, Leidos is committed to providing exceptional support services to military members and their families. The Military OneSource Program is a 24/7 support system that offers a broad array of information, resources, education, referrals, and counseling to approximately 4.7 million participants worldwide. This program serves as a "one source" for resource and information, encompassing a comprehensive support system that addresses the unique challenges faced by military families.

Job Overview and Responsibilities

As a Military OneSource Specialty Consultant, you will have the opportunity to make a meaningful difference in the lives of military families. Your primary responsibility will be to provide personalized, tailored assistance and referral services to program participants. You will specialize in providing information and referrals on specialized DoD programs that directly impact military members and their families' lives. Your expertise will be utilized to address core areas, including special needs, transitioning Veterans, relocation and transition services, building healthy relationships, new parent assistance and education, and peer-to-peer support.

• Provide psychoeducational, virtual support, and specialty consultation services to eligible participants seeking to speak with an individual possessing the experience, knowledge, training, tools, and resources to assist the participant.
• Navigate resources, resolve complex concerns, assess, and act in crisis situations.
• Identify high-risk cases, deescalate with professionalism, and make referrals as appropriate.
• Document cases according to program guidelines and maintain accurate records.
• Perform follow-up calls and reporting as necessary to ensure participants receive the support they need.
• Maintain internal and contractual training requirements to stay up-to-date on the latest resources and best practices.

Essential Qualifications and Skills

To be successful in this role, you will need to possess a Master's degree from an accredited graduate program in a behavioral health-related field, such as social work, psychology, marriage/family therapy, or counseling. Alternatively, you may have a Master's degree from an accredited graduate program in a related discipline, plus at least 4 years of appropriate experience that demonstrates acquired knowledge of one or more of the behavioral or social sciences equivalent to a social work, psychology, marriage/family therapy, or counseling major.

• Ability to use telephonic and video-based platforms to meet contract performance requirements.
• Possess strong customer service skills, knowledge of call center operations, and knowledge and understanding of military lifestyle and culture.
• Experience, preferably supporting the military community, to demonstrate expertise in one or more of the following specialty areas: adoption, adult disability care, education, elder care, health and wellness coaching, peer-to-peer support, special needs, wounded warrior, or spouse relocation and transition.
• Proven proficiency in Microsoft-based tools, including Word, Outlook, Excel, and web-based research and electronic documentation systems.
• Must be a U.S. citizen and able to speak fluent English.

Preferred Qualifications and Skills

While not required, the following qualifications and skills are highly preferred:

• Fluency in Spanish.
• Veteran/military retiree, wounded warrior, and/or military spouse.
• Experience working with and/or for military communities.
• Employee assistance program (EAP) experience.

Career Growth Opportunities and Learning Benefits

At Leidos, we are committed to the growth and development of our employees. As a Military OneSource Specialty Consultant, you will have access to a range of training and development opportunities, including:

• Comprehensive onboarding program to ensure your success in the role.
• Ongoing training and professional development opportunities to enhance your skills and knowledge.
• Opportunities for advancement and career growth within the company.
• Collaborative and supportive work environment that fosters open communication and teamwork.

Work Environment and Company Culture

Leidos is a dynamic and inclusive company that values diversity and promotes a culture of respect, empathy, and compassion. As a remote employee, you will be part of a virtual team that is dedicated to providing exceptional support services to military families. You will have the opportunity to work with a talented and experienced team of professionals who are passionate about making a difference in the lives of others.

Compensation, Perks, and Benefits

We offer a competitive salary range of $46,800 - $84,600 per year, depending on experience and qualifications. In addition to your salary, you will be eligible for a range of benefits, including:

• Comprehensive health insurance package.
• 401(k) retirement savings plan with company match.
• Paid time off and holidays.
• Opportunities for professional development and career growth.

Conclusion and Call to Action

If you are a compassionate and experienced professional who is passionate about supporting military families, we encourage you to apply for this exciting opportunity. As a Military OneSource Specialty Consultant, you will have the chance to make a meaningful difference in the lives of others and be part of a dynamic and inclusive company that values diversity and promotes a culture of respect, empathy, and compassion. Don't miss out on this opportunity to join our team and start making a difference today!

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