At arenaflex, we're on a mission to revolutionize the aviation industry by becoming the best airline in the history of flight. Our vision, "Connecting People, Joining the World," is more than just getting people from one place to another. It's about creating a global organization that works in many areas around the world with millions of customers and employees, and we have a great responsibility to uplift and provide opportunities in the places where we work, live, and fly. And we're growing – in the years ahead, we'll hire thousands of people across every aspect of the airline. Our careers include a competitive benefits package designed to keep you happy, healthy, and well-traveled. From employee-run "Business Asset Gathering" communities to top-notch benefits like parental leave, 401k, and perks like available travel space, arenaflex is truly a unique work environment. Are you ready to take on the world?
**About arenaflex**
arenaflex is an equal opportunity employer. We believe that diversity drives growth and is the foundation of everything we do. Our Advanced Innovation team spans the globe and is comprised of diverse individuals working together with cutting-edge technology to build the best airline in the history of flying. Our team plans, develops, and maintains highly scalable innovation solutions rejuvenated with innovative structures, data analysis, and digital solutions.
**Job Overview and Responsibilities**
This role would be part of the Computerized Channels, Personalization, and Loyalty innovation Product Analysis team. As the Information Analyst, your responsibilities will include creating and maintaining strong relationships with key partners in the Computerized Channels, Personalization, and Loyalty innovation groups. You will also be leading and mentoring a team that will collaborate with the Digital Operations Community (DOC) on operational metrics.
Your key responsibilities will include:
* Deciphering data from various sources, analyzing patterns and trends, and rethinking it into meaningful data to improve Functional Excellence (FE).
* Identifying application enhancements and establishing metrics for measurement.
* Areas of focus will include, but are not limited to:
+ Data Insights
+ Application execution analysis
+ Error patterns, top factors contributing to errors
+ Identifying, planning, and implementing internal process enhancements: suggestions for execution and greater flexibility
+ Displaying and coding of data
**About arenaflex's Culture and Benefits**
arenaflex is an equal opportunity employer. arenaflex initiates, employs, trains, adjusts, and advances regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by relevant law.
**Requirements**
To be successful in this role, you will need:
* A four-year degree with a foundation in a quantitative field (Software Engineering, Math, Statistics, Finance, Design, Operations Research) preferred
* 4+ years of experience as a Data Analyst, Business Intelligence Engineer, or a related quantitative role
* 1+ years (3+ years preferred) as a Director and at least 2 years in a Fortune 500 organization
* Experience creating presentations for colleagues and leaders at a MD and VP level and interfacing with all levels of management
* Demonstrated Group Leadership, ability to communicate a vision, move the team towards that vision, and provide support to achieve it
* Master-level BI dashboarding experience (e.g., PowerBI, Tibco Spotfire, etc...) to create meaningful, rich dashboards
* Advanced SQL skills
* Strong critical thinking skills, using data to solve problems
* Willingness to pursue complex data sets
* Excellent writing, communication, and presentation skills
* Ability to work independently and manage multiple concurrent tasks with a focus on results
* Must be legally authorized to work in the US for any employer without sponsorship
**Preferred Qualifications**
* Graduate degree in a quantitative field preferred
* Certifications including Google Data Analytics Professional Declaration, Power BI Data Analyst Partner, AWS Certified Data Analysis, Project Data Warehouse accreditations, Palantir, Customer Side execution measurement tools like Quantum Analysis
* Experience with DataDog/AppD/Kibana
* Experience with Enterprise Monitoring Systems
* Experience with Palantir Foundry, Microsoft SQL Server Management Studio
* Experience with AWS - Redshift, Quicksight, Athena
* Experience with Big Query, Quantum Analysis, Akamai
* Experience with text analysis and AI
* Data Visualization experience
* Familiarity with Python, Flash, R
* Continuous joining and delivery using Spry techniques
**How to Apply**
If you're passionate about data analysis and business intelligence, and you're looking for a challenging and rewarding role, apply now to join arenaflex's team of innovators.