At arenaflex, we believe that innovation, science, and wellness must merge, not collide. Here, we harness the collective strength of these three pillars to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life, Nature's Bounty, Vital Proteins, Orgain, Nuun, BOOST, Carnation Breakfast Essentials, Peptamen, Compleat Organic Blends, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases. At arenaflex, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition.
We know brilliant ideas can come from anyone, anywhere. Here, we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development opportunities, and benefits that support physical, financial, and emotional wellbeing. Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.
**Job Summary:**
The Customer Development Manager is responsible for the functional management, leadership, and execution of all sales-related activities for the HEB account. The individual will support the team with arenaflex systems (TIM, Osprey) and with corresponding customers' systems. This position is remote in Texas and will be supporting GOL, Solgar, Vital Proteins, Orgain, & Nuun brands.
**Key Responsibilities:**
* Develop strategic and winning relationships throughout HEB. Particular focus will be divisional wins (i.e., displays, distribution gains, ACV enhancement, etc.).
* Establish strong working relationships with all internal teams, including Customer Strategy, Finance, and Customer Service.
* Detailed understanding of the Customers' go-to-market model, including Category Management strategy.
* Deliver target Budget plan and new product distribution goals.
* Execute arenaflex's brand and category growth strategy that aligns with the customer.
* Identify new opportunities for growth; develop and implement strategic written sales plans in accordance with corporate goals.
* Maintain clear understanding of customer objectives and liaise with RVP to develop operational plans to manage execution and measure results.
* Foster and grow existing and new relationships within the account, gaining a deep understanding of current and potential future needs of our customers.
* Educate our business partners on our products, retail goals, and measurement of success.
* Deliver customer presentations that demonstrate innovation, shelf positioning, promotions, communicate pricing, etc.
* Manage daily business in partnership with customers, including UPC product/item setup, maintenance, logistics, and inventory management.
* Sell-in new products and all promotions to qualified retailers; ensure full-line distribution of products (new & existing items).
* Work with customers to implement Retail initiatives and monitor Retail standards.
* Ongoing contract management that focuses on strategic alignment and designed to strengthen both the customer and arenaflex's market position.
* Responsible for working with agencies to input Trade Investment Management (TIM and Osprey): system input, trade fund management, direct sales forecasting, and projection activities for the company.
* Strong Trade management/budget processing and an efficiency that focuses on a strong ROI.
* Monthly reporting, sales analytics, and insights; understand go-to-market strategy and how to maximize sales efficiency.
* P&L management within respective account coverage.
**Qualifications and Education:**
* At least 2 years managing large customers desired, but 5+ years is desired.
* Bachelor's degree in business or related field is preferred but not required.
* Sales experience in the Grocery, Drug, and/or Mass retail channel(s) is required.
* Experience in consumer goods and Vitamins and supplements is highly preferred.
* Prior experience using syndicated data to determine customer needs and establish the most effective pricing and promotional activities that will increase sales and market share for the company and its customers.
* Knowledge regarding Project Management, and experience with setting up and managing projects in a complex, fast-moving environment.
* Knowledge regarding relationship management, experience, and mindset to work with partners in building initiatives that deliver on goals.
* Strong cross-functional relationships with assigned accounts.
* Proficient in MS Office Suite (Word, Excel, PowerPoint, etc.).
**Preferred Skills:**
* Ability to manage multiple priorities and multiple brands/categories.
* High level of analytical and problem-solving skills.
* Excellent communication and interpersonal skills.
* Strong negotiation and conflict resolution skills.
* Ability to work in a fast-paced environment with multiple deadlines.
* Strong understanding of the retail landscape and market trends.
**What We Offer:**
* Competitive compensation package.
* Dynamic career paths and robust development opportunities.
* Benefits that support physical, financial, and emotional wellbeing.
* Collaborative and innovative work environment.
* Opportunities to work with renowned brands and products.
* Recognition and rewards for outstanding performance.
**Why Join arenaflex:**
* arenaflex is a leader in the health and nutrition industry, with a broad product portfolio and extensive pharmaceutical expertise.
* We offer a dynamic and innovative work environment, with opportunities to work with renowned brands and products.
* Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition.
* We are committed to fostering professional growth and celebrating the achievements of our people along the way.
* Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.
**How to Apply:**
If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.