About Making Opportunity Count (MOC)
Welcome to Making Opportunity Count (MOC), a non-profit human services agency dedicated to driving positive change in the lives of individuals and families in Fitchburg, MA. Our organization is committed to fostering community growth, providing essential services, and promoting holistic well-being. With a dynamic team united by a shared passion for making a lasting impact, we strive to create a better world for all.
Position Overview
As a valued member of our team, the Data Entry Clerk will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. This position is a fantastic opportunity for a detail-oriented and organized individual to join our team and contribute to the success of our organization.
Essential Duties And Responsibilities
- Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.
- Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
- Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
- Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
- Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
- Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
- Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
- Attend all required staff meetings, supervision, training, and contractual meetings.
- Participate in mandatory agency training and other relevant professional development activities.
- Ensure strict confidentiality is maintained in all aspects of the role.
- Perform related work as required.
Required Qualifications And Skills
To be successful in this role, you will need:
- An Associate degree or equivalent professional experience.
- Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
- Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
- Bilingual in Spanish preferred.
Skills And Competencies Required For Success
To excel in this role, you will need to possess:
- Excellent organizational and time management skills.
- Strong attention to detail and accuracy.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office and Google Suite.
- Ability to learn and adapt to new systems and technologies.
Career Growth Opportunities And Learning Benefits
At MOC, we are committed to supporting the growth and development of our team members. As a Data Entry Clerk, you will have opportunities to:
- Develop your skills and knowledge in data entry, customer service, and program management.
- Participate in professional development activities, including training and workshops.
- Take on new challenges and responsibilities as you grow in your role.
- Contribute to the success of our organization and make a meaningful difference in the community.
Work Environment And Company Culture Highlights
As a remote worker, you will have the flexibility to work from home and enjoy a range of benefits, including:
- Flexible work schedule and remote work opportunities.
- Collaborative and supportive team environment.
- Opportunities for professional growth and development.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Generous paid time off and holidays.
Compensation, Perks, And Benefits
As a valued member of our team, you will enjoy a range of benefits, including:
- Health, Dental, FSA, and Vision Insurance: Comprehensive coverage to take care of your well-being.
- Paid Time Off (PTO): Generous time off to relax and recharge.
- Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle.
- Student Loan Forgiveness: We're here to help ease your student loan burden.
- Tuition Remission: Invest in your education with our tuition remission program.
- Employer-Sponsored Retirement: Secure your future with our retirement plan contributions.
- Pet Insurance: Ensure your furry friends receive the best care.
- Employee Discounts: Access exclusive discounts and perks.
Conclusion
If you are a motivated and detail-oriented individual who is passionate about making a difference in the community, we encourage you to apply for this exciting opportunity. Join our team at Making Opportunity Count and experience a workplace that values your well-being and personal growth. Apply now to be part of a team that is dedicated to driving positive change and making a lasting impact.
Apply Now