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Posted Nov 18, 2025

Experienced Customer Service Coordinator – Business Government Customer Organization (BGCO) Remote Role for Delivering Exceptional Customer Experiences and Driving Revenue Growth

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Welcome to blithequark

At blithequark, we are one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you're fueled by purpose, and powered by persistence, explore a career with us. Here, you'll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

About the Role

The Business Government Customer Organization (BGCO) at blithequark is obsessed with assisting customers to reach their organizational objectives while delivering the best-in-class customer experience and assuring revenue retention and growth through long-term relationships with our clients. As a Customer Service Coordinator, you will be at the heart of our business and government customer service operations, delivering on our promise of a superior customer experience all while working remotely from the convenience of your home office.

Key Responsibilities

Where You'll Be Working

This is a work-from-home role performed almost exclusively from your home office with occasional in-person meetings and training. It's essential to have a private workspace free of distractions to set you up for success. To be eligible for this position, you must be located within a 90-minute commute of the designated blithequark locations. You'll need to provide internet service with a direct connection to a cable or fiber modem and capable of at least 25mbps plan minimum. Wireless connections, satellite, or DSL are not acceptable.

Requirements

We're looking for problem solvers who lead with empathy and are motivated by change. You should have:

Preferred Qualifications

Even better if you have one or more of the following:

Career Growth and Development

At blithequark, we're committed to helping you grow and develop in your career. You'll have access to training and development programs, mentorship opportunities, and a supportive team environment that encourages collaboration and innovation. We believe in promoting from within and providing opportunities for advancement to our talented and dedicated employees.

Work Environment and Company Culture

Our company culture is built on a foundation of diversity, inclusion, and respect. We celebrate our employees' differences and believe that a collaborative and inclusive environment is essential for driving innovation and success. We're proud to be an equal opportunity employer and are committed to creating a workplace where everyone feels valued, connected, and empowered to reach their potential.

Compensation and Benefits

Our benefits are designed to help you move forward in your career and in areas of your life outside of blithequark. From health and wellness benefits, short-term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance, and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

Conclusion

If you're passionate about delivering exceptional customer experiences and driving revenue growth, we encourage you to apply for this exciting opportunity at blithequark. As a Customer Service Coordinator, you'll be at the heart of our business and government customer service operations, making a real difference in the lives of our customers. Don't miss out on this chance to join our dynamic team and take your career to the next level. Apply now and discover the blithequark difference!

Apply Now