Unlock Your Potential with American Express: Join Our Team as a Business Development Manager
At American Express, we believe in the power of backing our customers, communities, and each other. As a global and diverse community of colleagues, we're committed to providing the world's best customer experience every day. With a strong presence in Portland, we're looking for an experienced Business Development Manager to drive growth through strategic partnerships and client relationships.
About the Role
As a Business Development Manager, you'll be responsible for growing our customer base through face-to-face interactions with new prospect customers with annual company revenues ranging from $10M to $300M. You'll work closely with senior executives to close calls and land new accounts, leveraging your product knowledge to deliver innovative business solutions that provide ongoing value to our customers.
Key Responsibilities
- Prospecting (30-40% of time)
- Leverage various contact methods such as cold calling or in-person meetings to secure profitable sales through firm-provided leads and contact-lists, and self-generated leads (e.g., tradeshows)
- Ensure all prospecting is facilitated with integrity, and in accordance with our values, with a focus on profitably delivering solutions commensurate with the prospective client's needs
- Business travel is required, with the expectation of 25-50% of time spent in-market with prospects and clients
- Pipeline Management (10-20% of time)
- Effectively manage a pipeline of prospective customers provided by American Express and self-prospect within territory (Corporate and Business prospects with revenue between $10M-$300M)
- Turn leads into prospects (contacts who know you and are willing to share info on available opportunity), follow up with contacts in CRM database, and probe for potential opportunities with the prospects
- Client Solution (10-20% of time)
- Understand customer requirements and jointly develop solution in accordance with customer requests, bring in product specialists to meet with customer, and continue conversations to understand areas for improvement
- Maintain a high level of knowledge about American Express products, processes (Underwriting, Line Increase, Customer Financials, Pricing, Contract), key internal partners (Risk, UWA, PPI), and tools (ONE.force, C360)
- Negotiate and Close (10-20% of time)
- Successfully negotiate, and consensually move the prospect through the next phase of the acquisition cycle (e.g., underwriting) in accordance with applicable disclosures, terms, and conditions
- Reaffirm deal details, secure necessary signatures, and upon deal completion, successfully transition client to Field Account Development to nurture, assess, and further expand relationship and volume
- Compliance (100% of time)
- Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirements
Essential Qualifications
To succeed in this role, you'll need:
- A Bachelor's degree (preferred)
- Excellent sales experience, with a minimum of 3-4 years in a sales environment
- Proven experience winning new business relationships and achieving sales quota and goals through multiple product offerings
- Experience in a highly-regulated industry
- Strong account management and pipeline management skills, with the ability to manage a pipeline of opportunities and leverage client data/analytics to plan and prioritize activities
- Consultative selling skills, with the ability to effectively identify client needs and configure solutions that address client requirements and deliver value
- Strong closing skills, with the ability to overcome objections and resistance to proposed solutions with key client decision-makers
- Influence and persuasion skills, with the ability to use appropriate interpersonal styles and communication methods to gain acceptance for products and/or services
- A high level of market, industry, and product knowledge, with the ability to understand at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulation
Preferred Qualifications
To stand out in this role, you'll also need:
- High learning agility and intellectual curiosity
- A collaborative and growth mindset, with a strong ability to work effectively in a team environment
- Personal accountability and a strong results focus, with a competitive, positive attitude and the ability to quickly adapt to different situations and recover from setbacks
- A compliance-focused mindset, with a strong understanding of the importance of adhering to the American Express Code of Conduct and Sales Practices policies
What We Offer
At American Express, we offer a comprehensive benefits package that supports our colleagues' holistic well-being. This includes:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Salary Range
The salary range for this role is $70,000 to $125,000 annually, plus sales incentive and benefits.
Why Join American Express?
At American Express, we're committed to backing our colleagues and their loved ones with benefits and programs that support their holistic well-being. We prioritize their physical, financial, and mental health through each stage of life. With a strong presence in Portland, we're a global and diverse community of colleagues who are passionate about providing the world's best customer experience every day.
If you're a motivated and results-driven sales professional looking to drive growth through strategic partnerships and client relationships, we encourage you to apply for this exciting opportunity. With a competitive salary range, comprehensive benefits package, and opportunities for career development and growth, we offer a rewarding and challenging work environment that will help you unlock your full potential.
Ready to Take the Next Step?
If you're ready to join a team that values integrity, collaboration, and innovation, we want to hear from you. Apply now to become a Business Development Manager at American Express and start driving growth through strategic partnerships and client relationships.
Apply Now