**Experienced Bilingual Screener (English/Spanish) – Remote Part-Time Opportunity for a Compassionate and Results-Driven Individual**

About Eligibility Consultants, Inc. (ECI)

At Eligibility Consultants, Inc. (ECI), we are dedicated to making a positive impact in the lives of thousands of uninsured patients who walk into hospitals seeking medical help. Since 1995, our mission has been to assist these patients in finding the means to pay their medical bills through participation in various government assistance programs. Our solutions cater to every potential self-pay patient, from the lowest dollar outpatient and ER account to the most complex long-term disability. We are a fast-paced organization that values compassion, determination, and enthusiasm, and we are looking for like-minded individuals to join our team.

Job Description

We are seeking a highly motivated and bilingual individual to join our team as a Bilingual Screener (English/Spanish) in a remote part-time capacity. This is an exciting opportunity to accelerate your career while making a difference in the lives of others. As a Bilingual Screener, you will be responsible for contacting and screening discharged uninsured patients for government program eligibility, closing ineligible accounts, and advancing potential qualifying patients to the next level.

Key Responsibilities:

• Contacts patients to screen for government assistance programs and creates collaborative teamwork with those eligible for application advancement
• Uses clear, simple language to ensure understanding in English and/or Spanish
• Complies with all state and federal laws regarding HIPAA and confidentiality requirements
• Able to remain focused and productive each day with minimum supervision
• Demonstrates respect for all individuals
• Adheres to ECI's Mission, Vision, and Core Values
• Other duties as assigned

Requirements:

Soft Skills Needed for the Ideal Candidate:

• A compassionate heart and a sincere desire to assist patients during any phase of their application process
• Strong work ethic demonstrated with excellent outcomes
• Strong written and verbal communication skills
• Desire to provide the best possible experience for our patients
• Willing to work and contribute to a team environment
• Ability to trouble-shoot problems
• Listens effectively

Required Qualifications:

• High School diploma / GED (or higher)
• Bilingual English/Spanish
• Basic knowledge of Microsoft Office programs (Outlook, Word, Excel)
• Prior customer service experience desired
• Required hours: 1pm to 5pm, M-F (some flexibility allowed)

Telecommuting Requirements:

Required to have a dedicated work area established that is separated from other living areas and provides information privacy.

Physical and Work Requirements:

• Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, long periods working at a computer

Career Growth Opportunities and Learning Benefits:

At ECI, we believe in investing in our employees' growth and development. As a Bilingual Screener, you will have the opportunity to work with a dynamic team, learn new skills, and advance your career in a supportive and inclusive environment. Our training program is designed to equip you with the knowledge and expertise needed to excel in your role and beyond.

Work Environment and Company Culture:

Our remote work environment is designed to provide flexibility and comfort while maintaining a high level of productivity. As a Bilingual Screener, you will be part of a team that values collaboration, respect, and open communication. We strive to create a positive and inclusive work culture that supports the well-being and success of our employees.

Compensation, Perks, and Benefits:

We offer a competitive salary and a range of benefits to support your physical, emotional, and financial well-being. As a Bilingual Screener, you will be eligible for:

• A competitive hourly rate
• A comprehensive training program
• Opportunities for career advancement
• A supportive and inclusive work environment
• Flexible scheduling
• Access to employee assistance programs

How to Apply:

If you are a motivated and compassionate individual with a passion for making a difference in the lives of others, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we will be in touch to discuss your qualifications and next steps.

Apply Now: Work From Home Bilingual Screener (English/Spanish) – Remote Part-Time Opportunity

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