Introduction to Acadia Healthcare
Acadia Healthcare is a leading provider of behavioral healthcare services, specializing in the treatment of individuals with co-occurring mood, addiction, eating disorders, and trauma. Our mission is to provide high-quality, patient-centered care that addresses the unique needs of each individual. We are committed to making a positive impact on the lives of our patients and their families, and we are seeking a talented and compassionate Admissions Specialist to join our team.
Job Overview
We are currently seeking a dynamic and results-driven Admissions Specialist to work remotely with our team. As an Admissions Specialist, you will play a critical role in facilitating the admission and registration of patients into our facility, maintaining communication with patient referrals and families, and ensuring a seamless transition into our care. If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
Key Responsibilities
- Facilitate admissions and assessment processes for incoming patients, ensuring a smooth and efficient transition into our care
- Respond to inquiries about our facility in a timely and professional manner, providing accurate and helpful information to patients, families, and referral sources
- Schedule and complete pre-admission assessments, communicating recommendations to patients or their families and collaborating with other facility medical and psychiatric personnel as needed
- Coordinate admission and transfer between levels of care within our facility, ensuring that patients receive the most appropriate and effective treatment
- Communicate projected admissions to designated internal representatives in a timely manner, ensuring that all necessary preparations are made for incoming patients
- Perform insurance benefit verifications, disseminating the information gathered to patients, their families, and other appropriate facility staff
- Ensure that all medical admission documentation is gathered from external sources prior to patient admission, securing initial pre-authorization for treatment and admission as needed
- Assist individual therapists with concurrent reviews with insurance companies, securing continued treatment and collaborating with multi-disciplinary treatment teams as necessary
- Provide accurate and ongoing assessment of patient status in the admissions process, communicating treatment recommendations to and coordinating with other treatment teams
Essential Qualifications
To be successful in this role, you will need to possess the following essential qualifications:
- A minimum of four years of experience in sales, call center setting, and insurance, with a proven track record of delivering exceptional customer service and driving results
- A Bachelor's degree in behavioral science, Social Work, Vocational Rehabilitation, Sociology, Public Administration, or a related field; in some states, may also be a registered nurse, in which case, an associate's degree in nursing may be the minimum educational requirement or a licensed practical or vocational nurse, in which case, successful completion of an LPN or LVN training program may be the minimum requirement
- A minimum of one year of experience working with individuals in a clinical or observational capacity, preferably within the area of specialty for our facility
Preferred Qualifications
While not required, the following preferred qualifications will be considered an asset:
- A Master's degree in a therapeutic field, with a strong understanding of behavioral healthcare principles and practices
- Experience working in a fast-paced, dynamic environment, with a proven ability to prioritize tasks and manage multiple responsibilities
- Excellent communication and interpersonal skills, with the ability to build strong relationships with patients, families, and referral sources
Skills and Competencies
To be successful in this role, you will need to possess the following skills and competencies:
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities
- Excellent communication and interpersonal skills, with the ability to build strong relationships with patients, families, and referral sources
- A strong understanding of behavioral healthcare principles and practices, with the ability to apply this knowledge in a practical and effective manner
- The ability to work in a fast-paced, dynamic environment, with a proven ability to adapt to changing circumstances and priorities
- A strong commitment to delivering exceptional customer service, with a focus on providing high-quality, patient-centered care
Career Growth Opportunities and Learning Benefits
At Acadia Healthcare, we are committed to providing our employees with opportunities for career growth and development. As an Admissions Specialist, you will have access to a range of training and development programs, including:
- Comprehensive orientation and onboarding program, designed to ensure a smooth transition into our team
- Ongoing training and development opportunities, including workshops, seminars, and online courses
- Opportunities for career advancement, including promotions and lateral moves within our organization
- A supportive and collaborative work environment, with a focus on teamwork and mutual respect
Work Environment and Company Culture
At Acadia Healthcare, we are proud of our company culture and work environment. We offer a supportive and collaborative workplace, with a focus on teamwork and mutual respect. Our employees are our greatest asset, and we are committed to providing a positive and productive work environment that supports their well-being and success.
Compensation, Perks, and Benefits
We offer a competitive salary range of $25-$30 per hour, as well as a range of benefits and perks, including:
- Full-time employees are eligible for health/life insurance, PTO, and vacation accruals
- Opportunities for career advancement and professional growth
- A supportive and collaborative work environment, with a focus on teamwork and mutual respect
- Flexible scheduling, including remote work options and flexible hours
Conclusion
If you are a motivated and compassionate individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. As an Admissions Specialist with Acadia Healthcare, you will play a critical role in facilitating the admission and registration of patients into our facility, maintaining communication with patient referrals and families, and ensuring a seamless transition into our care. Don't miss out on this opportunity to join our team and make a positive impact on the lives of our patients and their families. Apply now and take the first step towards a rewarding and challenging career with Acadia Healthcare.
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