Job Description:
• The Techbridge mission is to break the cycle of generational poverty through the innovative use of technology to transform nonprofit and community impact.
• Providing technology support for nonprofits improves their opportunities for increased operational capacity and creates an effective pathway for the communities these nonprofits serve to become more stable.
• The Community Impact team at Techbridge serves as outward representatives of the Techbridge mission, value proposition and services.
• This role reports to the Vice President of Community Impact Officer and is responsible for cultivating, developing, leading, and closing new opportunities with nonprofit customers.
• This role is highly visible and leads Techbridges efforts across our four focus areas: hunger, homelessness, legal support, and workforce development, but is the inhouse expert on legal support and our Justiceserver product.
• The Director will work with, steward, and increase our work with nonprofits, foundations, and community collaboratives.
• The Director is an active thought leader and business development strategist who serves as co-product owner for Techbridges JusticeServer platform.
Requirements:
• 7+ years managing customer facing teams with nonprofits, public sector, companies, law firms, legal and civil support agencies and organizations, and the federal, state and city government
• 5+ year business development experience, sales and post-sales experience
• Experience in a similar leadership role, preferably within a nonprofit or mission driven technology organization
• Proven ability to lead all sales efforts to engage new customers, prospect, cultivate, lead gen, discovery, proposal, implementation and post sales support
• Advanced Salesforce product knowledge
• Advanced Microsoft product knowledge
• Strong background in technology with experience managing technical projects and teams
• Demonstrated ability to handle customer escalations effectively and manage high-priority client relationships.
• Data driven
• Ability to communicate with non-technical customers in their own language
• Excellent analytical and problem-solving skills.
• Ability to negotiate solutions to complex issues that satisfy the needs of a diverse group of constituents.
• Passionate about producing high-quality work and customer delight
• Exceptional verbal and written communication skills.
• Successful track record of leadership as it relates to building collaboration and consensus between disparate groups; a leader who can gain buy-in from his/her organization around cohesive execution strategies.
• Ability to build and sustain excellent relationships cross-functionally and at multi-levels internally, and also with partners and customers.
Benefits:
• Full benefits offered medical, dental, and vision insurance
• 401k matching
• Generous vacation, sick and personal days, holidays, including summer Friday hours
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