Unlock a Rewarding Career in Customer Service with a Leading Company! We're seeking a highly skilled and motivated Customer Service Representative to join our vibrant remote team in Texas! As a customer-facing expert, you'll have the opportunity to make a positive impact on our customers' experiences while growing your career and income with our comprehensive training program.
About the Role:
- Earn a competitive $14 per hour base pay, with opportunities to increase your earnings based on performance
- Work in a 100% remote setting from the comfort of your own home in Texas
- Enjoy a dynamic and supportive team environment with opportunities for career growth and development
Responsibilities:
- Actively listen to customers to understand their concerns and provide personalized solutions
- Upsell products and features while emphasizing benefits and value to customers
- Demonstrate excellent soft skills to provide a world-class customer service experience
- Provide information about current plans and products, and identify new solutions that align with customer needs
- Navigate multiple computer applications with speed and accuracy
Requirements:
- High-speed internet with at least 10 MBPS download speed (no satellite)
- USB wired headset with noise-canceling microphone
- 18+ years old with a high school diploma or GED
- Quiet, secured workspace
- Must live in Texas to apply
- At least 1 year of customer service experience
- Professional, positive attitude and courteous telephone etiquette
- Experience using a computer in a work or non-work setting
- Must be able to thrive in a highly structured environment with open availability (evenings and weekends required)
Benefits and Perks:
- $14 per hour base pay
- Access up to 50% of your pay immediately after your shift
- Comprehensive health insurance (medical, dental, vision) and other benefits
- Paid, virtual training to set you up for success
- Opportunities for career growth and development, including roles as a trainer or supervisor
About Continuum Global Solutions:
We're a leading provider of customer care services and call centers, serving top companies worldwide. Our Fortune-500 clients rely on our expertise in customer care management, and we leverage world-class voice, chat, email, and social technologies to deliver exceptional results.
Equal Opportunity Employer:
We're committed to diversity and inclusion, and consider applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
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