GoodLeap is a technology company delivering financing and software products for sustainable solutions. The Customer Service Representative will assist customers over the phone by answering questions, resolving issues, and providing support courteously and efficiently.
Responsibilities
- Answering customer service phone calls
- Review documentation sent in via email or through Origin tool to make decisions on cases
- Willingness to do other tasks as they arise
Skills
- Strong math and computer skills
- A positive attitude
- The ability to work effectively with clients at all stages of the process
- The ability to calmly and professionally handle dissatisfied clients and offering thoughtful solutions
- Excellent verbal communication skills
- Flexibility to work varying schedules, including Saturdays
- Spanish
Benefits
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Company Overview
GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. It was founded in 2015, and is headquartered in Roseville, CA, US, with a workforce of 501-1000 employees. Its website is https://www.goodleap.com.Company H1B Sponsorship
GoodLeap has a track record of offering H1B sponsorships, with 15 in 2025, 13 in 2024, 6 in 2023, 7 in 2022, 2 in 2021. Please note that this does not guarantee sponsorship for this specific role.
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