Job Description:
• Able to effectively solicit requirements from multiple, senior client stakeholders
• Comfortable with clarifying requirements to ensure accuracy and identifying and resolving logical issues within gathered requirements
• Able to distill requirements into a Business Requirements Document and own it
• Experienced with managing documentation change and version control
• Able to suggest solutions to business needs and challenges
• Comfortable presenting to senior stakeholders
• Able to facilitate walkthroughs to brief the Functional, Design, and Development teams to ensure an accurate understanding of the Business Requirements
• Able to prepare and/or aid the preparation of test cases in line with business and/or functional requirements
• Extensive experience in designing test cases/scripts from design and requirements documents
• Proactively vets designs against client requirements to communicate gaps or issues before development begins
• Able to define both functional and non-functional requirements
• Able to support vetting implemented functionality during development and QA against requirements to ensure all areas are covered based on client needs
• Demonstrates excellent analytic and interpersonal communication skills
• Demonstrates excellent verbal and written communication in a clear and concise manner
• Ability to successfully handle multiple priorities simultaneously
• Demonstrated ability to work alone and within a team in a fast-changing environment with changing priorities and time constraints
• Effective problem-solving skills
• Effective oral and written communication skills
• Quick learner with a go-getter attitude and team player mindset
Requirements:
• Must have 3+ years’ experience as a Business Analyst or Functional Analyst in client services, digital marketing, or an agency setting
• Excellent organizational, project management, and analytical skills
• Strong interpersonal and relationship-building skills; experience managing multiple and diverse stakeholders
• Experience in top-tier client services consulting is preferred
• Product owner experience or backlog management is preferred
• Familiarity with platforms such as WordPress, Salesforce, and React is preferred
• Hands-on experience with JIRA and Confluence is preferred
• Relevant certifications (CMAP, CSPO, PMI-PBA, etc.) are preferred
Benefits:
• An environment that encourages networking and collaboration across clients and other functions of the businesses
• Active engagement with expert internal team members to improve skill sets and career development