Asset Protection Detective - Expert Surveillance and Investigations - Full Time at Macy's, Plantation, FL

Join the Macy's Team as an Asset Protection Detective and Make a Difference

Are you a skilled and detail-oriented individual with a passion for investigations and surveillance? Do you want to be part of a dynamic team that values diversity, inclusion, and respect? Look no further than Macy's, Inc., a leading retail company that offers exciting career opportunities in various fields. We are currently seeking an experienced and talented Asset Protection Detective to join our team in Plantation, FL. As an Asset Protection Detective, you will play a critical role in protecting company assets, preventing losses, and maintaining a safe and secure shopping environment for our customers.

About Macy's and Our Asset Protection Team

At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. Our company values diversity, inclusion, and respect, and we strive to create a work environment that is inclusive, challenging, and fun. Our Asset Protection Security team uses advanced technology and analytics tools to reduce shortages and protect our bottom line. As an Asset Protection Detective, you will be part of a team that is dedicated to protecting company assets while maintaining a safe, customer-centric shopping environment.

Job Summary

We are seeking a highly skilled and experienced Asset Protection Detective to join our team in Plantation, FL. As an Asset Protection Detective, you will be responsible for using surveillance techniques to identify and apprehend individuals who shoplift and dishonest employees. You will also create and foster relationships with store teams and law enforcement agencies to prevent losses and protect company assets. This is an exciting opportunity to receive expert training and develop your skills in this role.

Key Responsibilities

• Use surveillance techniques to identify and apprehend individuals who shoplift and dishonest employees
• Understand and leverage de-escalation tools to provide a safe and secure environment for customers and colleagues
• Recover stolen merchandise and provide statements and evidence to support investigations
• Prepare reports on theft incidents, investigations, and audits
• Maintain strict compliance with the law and company policies regarding apprehensions, searches, and evidence preservation
• Build and maintain partnerships with store colleagues, as well as outside groups, such as law enforcement
• Testify in court for criminal and civil cases
• Train colleagues on protocols to help protect company assets
• Respond to alarm conditions and work on special assignments
• Facilitate first aid for customers and colleagues

Requirements and Qualifications

Essential Qualifications:

• High School Diploma or equivalent required
• Focused on upholding Macy's dedication to fulfilling ideals of diversity, inclusion, and respect
• Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality
• Resourceful self-starter who can adapt quickly to changing priorities
• Ability to communicate and share information with diverse groups of customers and peers
• Enjoy working as part of a team, as well as independently
• Obtain and maintain required licenses, trainings, and certifications

Preferred Qualifications:

• Previous experience in asset protection, loss prevention, or law enforcement
• Knowledge of surveillance techniques and investigations
• Excellent communication and interpersonal skills
• Ability to lift and move items up to 30 pounds

Physical Requirements

• Walking, standing for extended periods; bursts of quick movement
• Apprehension of subjects in accordance with company policy
• Requires hearing, close vision, color vision, and ability to adjust focus
• Occasional stooping, kneeling, crouching, and reaching above eye level
• Ability to spend long periods of time in enclosed areas
• Lifting and moving items up to 30 pounds

What We Offer

At Macy's, we offer a comprehensive benefits package that includes:

• Competitive salary
• Medical, dental, vision, and retirement benefits
• Employee Assistance Program (mental health and financial literacy resources)
• Fully-funded education benefits (may include 100% of tuition, books, and fees)
• Merchandise discounts
• Colleague Resource Groups (CRGs), give-back/volunteer opportunities

Career Growth Opportunities and Learning Benefits

At Macy's, we are committed to helping our colleagues grow and develop their skills. As an Asset Protection Detective, you will have opportunities to receive expert training and develop your skills in this role. You will also have access to various career development programs and resources to help you advance in your career.

Work Environment and Company Culture

At Macy's, we strive to create a work environment that is inclusive, challenging, and fun. Our company culture is built on the values of diversity, inclusion, and respect. We offer a dynamic and supportive work environment that encourages collaboration, creativity, and innovation.

How to Apply

If you are a motivated and talented individual who is passionate about investigations and surveillance, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to be considered for this role.

We are an Equal Opportunity Employer and welcome applications from diverse candidates. Macy's Inc. reserves the right to amend this job description at any time.

Don't miss this opportunity to join our team and make a difference! Apply now and let's discuss how you can become a vital part of our success story.

Apply Now