Neuberger Berman is a leading investment management firm, and they are seeking a Private Client Service Associate to provide onboarding and client service support. The role involves coordinating with wealth management teams, establishing new accounts, and addressing client inquiries to ensure a rewarding client experience.
Responsibilities
- Coordinate with Neuberger Berman’s Private Wealth management teams to provide administrative and support services to new and existing clients
- Establish new accounts for natural person and entity clients. Duties include: document preparation, KYC data gathering and review, performing quality control check before submission for approval, documentation, account funding and information follow up
- Process account maintenance requests including: KYC updates (name changes, personal data updates, address changes, investment objective updates, etc.), control and interested party updates, and account updates such as margin, check writing, options, etc
- Address internal/external client service inquiries/requests. Resolve issues in a timely manner and escalate complex issues as necessary
- Identify and flag suspicious activity to mitigate risk and prevent fraudulent account behavior and potential fraud exposure
- Review and process requests for fund disbursements, gifting securities, ACATs and DTC transfers
- Provide support for eClient (online reporting portal), including assisting client with initial setup and subsequent general inquiries
- Alternative and Private Equity subscription document and marketing material fulfillment
- Establish and maintain electronic third party data feeds
- Ad hoc projects as assigned by management
Skills
- Undergraduate degree with relevant financial services industry experience
- Series 7 and 66 licenses or the ability to complete
- Proficient PC skills including MS Word, Excel and PowerPoint
- Excellent communication skills both written and verbal
- Professional presence with strong client service skills
- Well organized with excellent attention to detail
- Ability to prioritize workload based on evolving needs and circumstances and manage multiple tasks simultaneously
Benefits
- Paid time off
- Medical/dental/vision insurance
- Retirement
- Life insurance
- Other benefits
Company Overview
- Neuberger Berman is an independent and employee-controlled asset management company, providing global investment solutions. It was founded in 1939, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is http://www.nb.com.