**Experienced Oracle Health Customer Operations Consultant – Driving Customer Success through Adoption, Optimization, and Operational Efficiencies**

Remote Full-time
Are you a seasoned consultant with a passion for driving customer success and operational excellence? Do you have a deep understanding of Oracle Health products and a proven track record of delivering results-driven solutions? If so, we invite you to join blithequark as an Experienced Oracle Health Customer Operations Consultant. At blithequark, we partner with clients to drive the adoption, optimization, and operational efficiencies of Oracle Health products. Our team of experts works closely with customers post-implementation to ensure they get the most out of their investment in Oracle Health. As an Experienced Oracle Health Customer Operations Consultant, you will play a critical role in driving customer success and growth through your expertise, communication skills, and operational acumen. **About blithequark** blithequark is a leading provider of innovative solutions and services to the healthcare industry. Our team of experts is dedicated to helping clients achieve their goals through our expertise in Oracle Health products, customer engagement, and operational excellence. We are committed to fostering a culture of collaboration, innovation, and customer-centricity, and we are seeking like-minded professionals to join our team. **Key Responsibilities** As an Experienced Oracle Health Customer Operations Consultant, you will be responsible for: * Working closely with customers to understand their needs and develop tailored solutions to drive adoption, optimization, and operational efficiencies of Oracle Health products * Analyzing customer data to uncover opportunities for growth and improvement * Developing and implementing project plans to achieve customer objectives * Collaborating with cross-functional teams to deliver results-driven solutions * Articulating the value proposition of Oracle Health products and how they relate to customer problems * Influencing services opportunities to customers' preferred solutions * Managing multiple projects and priorities in a fast-paced environment * Providing exceptional customer service and support to ensure customer satisfaction and loyalty **Requirements** To be successful in this role, you will need: * 5-7 years of relevant experience, including 3 years of consulting experience * Broad knowledge of Oracle Health HDI/HealtheIntent products * Comfort analyzing customer data to uncover opportunities * Strong communication skills, both written and verbal * Cross-functional collaboration and project management experience * Ability to articulate how Oracle Health products relate and contribute solutions to customer problems * Experience in influencing services opportunities to customers' preferred solutions * Project/program management experience **Benefits** As a member of our team, you will enjoy a range of benefits, including: * Competitive benefits package * Flexible medical, life insurance, and retirement options * Volunteer programs to give back to the community * Work-life balance to ensure your well-being and productivity * Inclusive workforce that values diversity and promotes a culture of respect and empathy **Skills and Competencies** To succeed in this role, you will need to possess the following skills and competencies: * Excellent communication, interpersonal, and project management skills * Strong analytical and problem-solving skills, with the ability to analyze complex data and develop actionable insights * Ability to work in a fast-paced environment, with multiple priorities and deadlines * Strong customer service skills, with a focus on delivering exceptional results and exceeding customer expectations * Ability to collaborate with cross-functional teams and stakeholders to achieve shared goals * Strong business acumen, with a deep understanding of the healthcare industry and Oracle Health products **Career Growth Opportunities** At blithequark, we are committed to helping our employees grow and develop their careers. We offer a range of opportunities for professional development, including: * Training and development programs to enhance your skills and knowledge * Mentorship and coaching to support your career growth * Opportunities to take on new challenges and responsibilities * A culture of innovation and experimentation, where you can try new approaches and learn from your experiences **Work Environment and Company Culture** blithequark is a dynamic and collaborative work environment that values innovation, customer-centricity, and teamwork. Our team is passionate about delivering exceptional results and exceeding customer expectations, and we are seeking like-minded professionals to join our team. We offer a range of benefits and perks, including flexible work arrangements, volunteer programs, and a comprehensive benefits package. **Compensation and Perks** We offer a competitive compensation package, including: * Base salary * Bonus structure * Comprehensive benefits package * Flexible work arrangements * Volunteer programs * Professional development opportunities **How to Apply** If you are a motivated and results-driven professional with a passion for customer success and operational excellence, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience, skills, and qualifications for this role. We look forward to hearing from you! **Equal Employment Opportunity** blithequark is an equal employment opportunity employer, committed to fostering a culture of diversity, equity, and inclusion. We welcome applications from diverse candidates and are committed to providing a work environment that is free from discrimination and harassment. Apply for this job
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