**Experienced Live Chat Customer Support Specialist – Remote Opportunity with blithequark**

Are you a highly motivated and customer-centric individual looking for a remote opportunity that offers flexibility, competitive pay, and a chance to grow with a leading shipping container supplier? Look no further than blithequark, a forward-thinking company that's revolutionizing the way people buy and sell shipping containers. We're seeking an experienced Live Chat Customer Support Specialist to join our team and provide exceptional support to our customers worldwide. **About blithequark** blithequark is a leading shipping container supplier based in Tampa, Florida, with a global presence and a reputation for excellence. We pride ourselves on providing top-notch products and services to our customers, and we're committed to building long-lasting relationships with them. Our team is passionate about what we do, and we're always looking for talented individuals who share our values and enthusiasm. **Job Summary** As a Live Chat Customer Support Specialist at blithequark, you'll be responsible for providing exceptional support to our customers through live chat. You'll be the first point of contact for our customers, and you'll be expected to resolve their queries, answer their questions, and provide them with the information they need to make informed decisions. You'll work closely with our sales team to ensure that customers receive the best possible experience, and you'll be expected to meet or exceed performance targets. **Key Responsibilities** * Respond to live chat queries from customers in a timely and professional manner * Provide accurate and helpful information to customers, resolving their queries and answering their questions * Work closely with the sales team to ensure that customers receive the best possible experience * Meet or exceed performance targets, including response times, resolution rates, and customer satisfaction scores * Stay up-to-date with product knowledge and industry developments to provide expert advice to customers * Collaborate with the team to identify areas for improvement and implement changes to enhance the customer experience * Participate in training and development programs to improve skills and knowledge **Essential Qualifications** * 1+ year of experience in a customer-facing role, preferably in a live chat or call center environment * Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues * Strong problem-solving and analytical skills, with the ability to think critically and resolve complex issues * Ability to work in a fast-paced environment, with multiple priorities and deadlines * Proficiency in a CRM system and other software applications * Strong attention to detail and organizational skills, with the ability to manage multiple tasks and projects * Ability to work independently and as part of a team, with a flexible and adaptable approach to work **Preferred Qualifications** * Experience in a sales or customer service role, preferably in the shipping or logistics industry * Knowledge of shipping containers and the logistics industry * Experience with live chat software and other customer service tools * Certification in customer service or a related field * Fluency in multiple languages, with the ability to communicate with customers in their native language **Skills and Competencies** * Excellent communication and interpersonal skills * Strong problem-solving and analytical skills * Ability to work in a fast-paced environment, with multiple priorities and deadlines * Proficiency in a CRM system and other software applications * Strong attention to detail and organizational skills * Ability to work independently and as part of a team, with a flexible and adaptable approach to work * Strong customer service skills, with the ability to build rapport with customers and resolve their queries * Ability to stay up-to-date with product knowledge and industry developments **Career Growth Opportunities and Learning Benefits** At blithequark, we're committed to helping our employees grow and develop their careers. We offer a range of training and development programs, including: * On-the-job training and coaching * Online courses and webinars * Mentorship programs * Opportunities for advancement and promotion * A culture of continuous learning and improvement **Work Environment and Company Culture** blithequark is a remote-friendly company, with a flexible and adaptable approach to work. We offer a range of benefits and perks, including: * Flexible working hours and remote work options * A competitive salary and commission structure * Paid sick days, paid days off, and holidays * Opportunities for career growth and advancement * A culture of continuous learning and improvement * A fun and supportive team environment **Compensation and Benefits** We offer a competitive salary and commission structure, with a base salary of $500 per month plus 5% commission on sales. We also offer a range of benefits and perks, including: * Paid sick days, paid days off, and holidays * Opportunities for career growth and advancement * A culture of continuous learning and improvement * A fun and supportive team environment * Flexible working hours and remote work options **How to Apply** If you're a highly motivated and customer-centric individual looking for a remote opportunity that offers flexibility, competitive pay, and a chance to grow with a leading shipping container supplier, we'd love to hear from you. Please email your resume and a cover letter to [insert email address] with the subject line "Live Chat Customer Support Specialist Application." We'll review your application and get back to you within 48 hours if you're selected for an interview. Don't miss out on this exciting opportunity to join our team and provide exceptional support to our customers worldwide. Apply now and take the first step towards a rewarding and challenging career with blithequark! Apply for this job