**Experienced Full Stack IT Support Specialist – Remote Data Entry and Technical Assistance**

Remote Full-time
Are you a highly skilled and motivated individual with a passion for delivering exceptional technical support and data entry services? Do you thrive in a dynamic and fast-paced environment where no two days are the same? If so, we invite you to join our team of experienced IT professionals as a Full Stack IT Support Specialist, providing remote data entry and technical assistance to our clients. **About Us** At [Company Name], we are a leading provider of innovative IT solutions and services, dedicated to empowering businesses and individuals to achieve their full potential. Our team of experts is committed to delivering exceptional support and guidance, ensuring that our clients receive the highest level of service and expertise. With a strong focus on customer satisfaction and continuous improvement, we strive to be the go-to partner for all IT-related needs. **Job Summary** As a Full Stack IT Support Specialist, you will play a critical role in providing technical assistance and data entry services to our clients. You will be responsible for troubleshooting and resolving technical issues, providing expert advice on software and hardware solutions, and ensuring that all data entry tasks are completed accurately and efficiently. This is a full-time remote position, offering a competitive daily rate of $260/day, and the opportunity to work from the comfort of your own home. **Key Responsibilities** * Provide technical assistance and support to clients via phone, email, and remote desktop sessions * Troubleshoot and resolve technical issues related to software and hardware, including network infrastructure, workstations, servers, and organizational systems * Enter, update, and verify data accurately, ensuring high levels of data integrity and security * Conduct site visits to investigate issues and provide on-site support, as needed * Collaborate with clients to identify solutions and implement fixes, ensuring that all issues are resolved to their satisfaction * Maintain accurate records of all interactions, including service requests, issues, and resolutions * Participate in ongoing training and professional development to stay up-to-date with the latest technologies and best practices **Essential Qualifications** * 2+ years of experience in IT support, technical assistance, or a related field * Strong technical knowledge of Microsoft Windows operating systems, including client/server architecture * Experience with Cisco VPN, Citrix, Apparition, Symantec, and other remote desktop applications * Excellent communication and interpersonal skills, with the ability to communicate complex technical information to both technical and non-technical clients * Strong problem-solving and analytical skills, with the ability to troubleshoot and resolve technical issues efficiently * High school diploma or equivalent required; degree in Computer Science, Information Technology, or a related field preferred **Preferred Qualifications** * Experience with data entry and data management systems * Knowledge of project management tools, such as SPLUS, ETPS2, and E2K * Familiarity with email and web-based applications * Experience with cloud-based services, such as Microsoft Office 365 * Certification in IT support, technical assistance, or a related field (e.g., CompTIA A+, Cisco CCNA) **Skills and Competencies** * Strong technical knowledge and problem-solving skills * Excellent communication and interpersonal skills * Ability to work independently and as part of a team * Strong analytical and critical thinking skills * Ability to adapt to changing priorities and deadlines * Strong attention to detail and organizational skills * Ability to maintain confidentiality and handle sensitive information **Career Growth Opportunities and Learning Benefits** At [Company Name], we are committed to providing our employees with ongoing training and professional development opportunities. As a Full Stack IT Support Specialist, you will have access to: * Ongoing training and certification programs in IT support and technical assistance * Opportunities for career advancement and professional growth * Collaborative and dynamic work environment * Flexible work arrangements, including remote work options * Competitive compensation and benefits package **Work Environment and Company Culture** As a remote employee, you will have the flexibility to work from the comfort of your own home, with the ability to communicate with our team and clients via phone, email, and remote desktop sessions. Our company culture is built on a foundation of collaboration, innovation, and customer satisfaction. We strive to create a positive and inclusive work environment, where all employees feel valued and supported. **Compensation, Perks, and Benefits** As a Full Stack IT Support Specialist, you will receive a competitive daily rate of $260/day, plus a comprehensive benefits package, including: * Health, dental, and vision insurance * 401(k) retirement plan with company match * Paid time off and holidays * Flexible work arrangements, including remote work options * Ongoing training and professional development opportunities **How to Apply** If you are a motivated and experienced IT professional with a passion for delivering exceptional technical support and data entry services, we invite you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you! Apply for this job
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