**Experienced Full Stack Customer Service Representative – Data Entry and Patient Enrollment**

Are you passionate about delivering exceptional customer service and making a positive impact on people's lives? Do you have a knack for data entry and a strong attention to detail? If so, we may have the perfect opportunity for you at blithequark! As a leading healthcare and retail company, blithequark is committed to making a difference in the lives of our customers and patients. We're seeking an experienced Full Stack Customer Service Representative to join our team, working remotely from the comfort of your own home. In this role, you'll be responsible for providing top-notch customer service, data entry, and patient enrollment services to our clients. **About blithequark** blithequark is a leading healthcare and retail company with a long history of innovation and commitment to excellence. With over 9,000 retail stores across the United States, Puerto Rico, and the U.S. Virgin Islands, we serve nearly 10 million customers every day. Our team of dedicated professionals is passionate about making a difference in the lives of our customers and patients, and we're looking for like-minded individuals to join our team. **Job Summary** As a Full Stack Customer Service Representative, you'll be responsible for providing exceptional customer service, data entry, and patient enrollment services to our clients. You'll work closely with our team to ensure that our customers receive the highest level of service and support. This is a full-time remote position, and you'll be required to work a minimum of 25 hours per week. **Key Responsibilities** * Provide exceptional customer service to our clients, responding to inbound calls, emails, and messages in a timely and professional manner * Enter patient and medication data into our system, ensuring accuracy and attention to detail * Handle patient medicine demands, entering top-off orders and resolving any issues that may arise * Investigate missing solution data and decipher clinical truncations (SIG codes) * Resolve data entry-related exceptions and escalate issues to senior-level staff as needed * Provide support to pharmacists, both in-office and remotely, to ensure seamless communication and collaboration * Identify and convey issues to senior-level staff as needed * Maintain a dynamic pharmacist license or certification within the first 90 days of employment and keep a current license or certification **Essential Qualifications** * High school diploma or equivalent * Essential level computer skills, including: + Starting and closing the computer + Using the mouse to point and click + Starting and closing programs + Switching between programs + Saving files + Printing documents + Accessing data online * Essential web browsing skills, including: + Opening a program + Composing URLs in the correct location + Using a web search engine + Bookmarking a website + Navigating using back/forward/stop buttons + Completing forms online * Middle-of-the-road keyboarding skills, including: + Typing at least 25 words per minute + Typing by memory + Organizing files * Ability to communicate effectively in writing and verbally * 18 years or older **Preferred Qualifications** * At least 1 year of pharmacy experience in a retail or call center environment * At least 1.5 years as a pharmacy technician with a declaration/enrollment by the state as conceded by the State Board for Pharmacies or broadly perceived certification office * Experience providing customer service to internal and external clients, including meeting quality standards for services and assessment of customer satisfaction * Middle-of-the-road to advanced level keyboarding skills, including: + Typing at least 35 words per minute + Typing by memory + Organizing files * Familiarity with Spanish and English **What We Offer** * Competitive hourly rate of $25-$35 per hour * Opportunity to work remotely from the comfort of your own home * Comprehensive training and onboarding program * Ongoing support and development opportunities * Collaborative and dynamic work environment * Recognition and rewards for outstanding performance **How to Apply** If you're passionate about delivering exceptional customer service and making a positive impact on people's lives, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! **Equal Employment Opportunity** blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we strive to provide equal opportunities for employment and advancement to all qualified candidates. **Disability Accommodation** blithequark is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation to apply for this position, please contact us at [insert contact information]. **Veterans Preference** blithequark is an equal opportunity employer and welcomes applications from veterans. We are committed to providing equal opportunities for employment and advancement to all qualified candidates, including veterans. **Remote Work Policy** blithequark is a remote-friendly company, and this position is eligible for remote work. However, please note that you will be required to work a minimum of 25 hours per week and be available to work during our standard business hours. **Job Type** Full-time **Salary** $25-$35 per hour **Location** Orlando, USA **Industry** Private **Employment Type** Full-time **Job Category** Customer Service & Support **Job Type** Full-time **Salary** $25-$35 per hour **Location** Orlando, USA **Industry** Private **Employment Type** Full-time **Job Category** Customer Service & Support Apply for this job