**Experienced Bilingual (Spanish) Automotive Customer Service Representative – Remote Opportunity**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you have a flair for languages and a knack for resolving complex issues? If so, we invite you to join our dynamic team at blithequark as a Bilingual (Spanish) Automotive Customer Service Representative. As a key member of our remote team, you will play a vital role in providing top-notch support to our clients, leveraging your exceptional communication skills, technical expertise, and passion for customer satisfaction. **About blithequark** blithequark is a global, digital business services company that delivers cutting-edge, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With a global presence and a team of over 500,000 inspired and passionate people speaking more than 300 languages, we are committed to making a positive impact on our communities, clients, and the environment. Our mission is to provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. **Benefits of Working with blithequark** * Paid Training to help you excel in your role * Competitive Wages that reflect your value to our team * Full Benefits, including Medical, Dental, Vision, 401k, and more * Paid Time Off to recharge and refocus * Employee wellness and engagement programs to support your overall well-being * Opportunities for career growth and professional development **Your Role at blithequark** As a Bilingual (Spanish) Automotive Customer Service Representative, you will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. You will work in a collaborative and engaging environment, interacting with people from all walks of life, and no two days will be the same. With the opportunity to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. **Responsibilities** * Connect with customers via phone, email, chat, and/or social media to resolve their questions or concerns (English & Spanish) * Calmly attempt to resolve and de-escalate any issues * Escalate interactions when necessary and appropriate * Respond to requests for assistance and/or possible processing payments * Track all call-related information for auditing and reporting purposes * Provide feedback on call issues * Upsell if required **Requirements** * 6 months of customer service experience preferred * Over 18 years of age * Ability to type 25 wpm * High School Graduate or GED * Comfort with desktop computer systems * Proven oral and written communication skills * English and Spanish language proficiency * Logical problem-solving skills * Ability to navigate Windows operating systems * Organization and work prioritization skills **Work from Home Requirements** * Internet Requirements: + Minimum subscribed download rate equal to or exceeds 25.0 Mbps + Minimum subscribed upload rate equal to or exceeds 10.0 Mbps + ISP must have no packet loss and ping under 50ms + Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN * Proof of internet speed required * Clean and quiet workspace **Join Our TP Family** At blithequark, we believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. **Equal Opportunity Employer** blithequark is an Equal Opportunity Employer, committed to providing an environment where our employees feel valued, inspired, and supported. **Apply Now** If you are a motivated and customer-focused individual with a passion for languages and a knack for resolving complex issues, we invite you to apply for this exciting opportunity. Join our dynamic team at blithequark and take the first step towards a rewarding career in customer service.