**Experienced Automotive Customer Service Representative – Remote Opportunity with blithequark**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in a fast-paced, dynamic environment where no two days are the same? Look no further! blithequark is seeking an experienced Automotive Customer Service Representative to join our team of dedicated professionals. As a key member of our customer service team, you will play a vital role in providing top-notch support to our clients, ensuring their needs are met, and exceeding their expectations. **About blithequark** blithequark is a global, digital business services company that delivers cutting-edge, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With over 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence enable us to be a force of good in supporting our communities, our clients, and the environment. At blithequark, we believe in creating a workplace that is conducive to happiness and a healthy work-life balance, where everyone feels welcome and valued. **Benefits of Working with blithequark** As a valued member of our team, you can expect: * Paid Training to ensure you have the skills and knowledge needed to excel in your role * Competitive Wages that reflect your hard work and dedication * Full Benefits, including Medical, Dental, Vision, 401k, and more, to support your overall well-being * Paid Time Off to recharge and refocus * Employee wellness and engagement programs to promote a healthy and happy work environment **Responsibilities** As an Automotive Customer Service Representative, your main responsibility will be to find innovative ways to respond to varying questions, issues, and concerns. Your key responsibilities will include: * Connecting with customers via phone, email, chat, and/or social media to resolve their questions or concerns * Calmly attempting to resolve and de-escalate any issues * Escalating interactions when necessary and appropriate * Responding to requests for assistance and/or possible processing payments * Tracking all call-related information for auditing and reporting purposes * Providing feedback on call issues * Upselling if required **Qualifications** We're looking for fearless individuals who are inspired to deliver only the best in all that they do. To be considered for this role, you should have: * Ability to work remotely in a virtual team environment * 6 months of customer service experience (preferred) * Over 18 years of age * Ability to type 25 wpm * High School Graduate or GED * Comfort with desktop computer systems * Proven oral and written communication skills * Logical problem-solving skills * Ability to navigate Windows operating systems * Organization and work prioritization skills **Work from Home Requirements** To ensure a seamless and productive work experience, we require: * Internet Requirements: * Minimum subscribed download rate equal to or exceeds 25.0 Mbps * Minimum subscribed upload rate equal to or exceeds 10.0 Mbps * ISP must have no packet loss and ping under 50ms * Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN * Proof of internet speed required * Clean and quiet workspace **Be Part of Our blithequark Family** At blithequark, we're committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We're dedicated to providing a workplace that is conducive to happiness and a healthy work-life balance. **Equal Opportunity Employer** blithequark is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace. **Apply Now!** If you're a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Join our team of dedicated professionals and be part of a global company that is making a positive impact in the world. Apply for this job