Enrollment Coordinator - Bilingual (Spanish) - Full Time Remote

The Enrollment Coordinator is responsible for the full onboarding of the patient from opt-it to ensuring the order ships timely. This includes following up on items needed like prescription, diagnosis code, copay approval, and additional requested items from operations. This candidate must be service-oriented, and sales driven with excellent organizational and record-keeping skills. The Enrollment Coordinator should have strong communication and interpersonal skills and should be able to deal with our patients with empathy and compassion. You are at the forefront of how the patient will interpret their experience with Conversio. The Enrollment Coordinator interfaces with potential patient by educating them on the benefits of our program, via multiple communication channels following company policy and onboarding outline. Conversio Health was founded in 2013 and is headquartered in San Luis Obispo, California. We are an innovative chronic respiratory condition management company that serves as a key link between the patient, the physician, and the health plan. We have developed a new approach that combines proprietary technologies, customized medication therapies, with a multidisciplinary care team to deliver improved clinical and financial outcomes, and higher patient satisfaction. Our unique, high touch pharmacy model provides home delivery services, personalized patient education and support, and disease progression and medication effectiveness monitoring to prevent unnecessary hospitalizations before they occur. Conversio enables a higher level of care coordination across the care continuum and has a proven track record of lowering its health plan partners' drug cost and improving clinical outcomes for thousands of patients with COPD and Asthma across the United States. This position is full-time remote position.