Data Entry Operator
Position: Data Entry Operator Duration: 12 months (possibility for extension) Work location: 100% remote Responsibilities: · The computer operation role will be responsible for gathering infrastructure data and assisting with updating excel spreadsheets to be shared with MITS billing department. Also manage and support the MITS interactive dashboard. And asset management tasks. Assist with documenting the process of each of the tasks. Document, update and verify the steps in collaborating with the tech writer. · As a tier1 support team member, serve as backup to footprints administrator. Collaborate with footprints ticketing administrator to make necessary changes to forms, workspaces and develop FAQS. · Communicate effectively in both written and spoken communication. Work collaboratively with our staff and other contracted staff. Required skills · 2+ years of experience with Microsoft excel (queries, reporting, analytics) · 2+ years of experience with Power BI · 1+ years of experience with BMC footprints ticketing system Preferred skills: · Release management · Change management · Incident management · Microsoft project Job Type: Contract Pay: $25.00 - $28.00 per hour Work Location: Remote Apply tot his job