Customer Support Specialist - Overnights
Customer Support Specialist - Overnights Pay from $26 to $33 per hour with significant growth and earning potential! Includes $4 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly and customer focused. As a Uline Overnight Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success. Full-Time Hours: 4-day or 5-day on-site schedules available, includes weekends. Why Customer Service at Uline? • Learn: In-depth training helps you sharpen communication and problem-solving skills. • Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career. • Connect: Build strong relationships in our collaborative in-person setting with regular team events. Position Responsibilities • Process customer orders, make product recommendations and handle account inquiries using world-class technology. • Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently. • Build business relationships with customers over phone, email and chat. • Understand customer needs and recommend Uline's best solutions. • Help customers navigate Uline's website and online ordering. Minimum Requirements • High school diploma or equivalent. Bachelor's degree preferred. • Excellent problem-solving, listening and communication skills. • Prior customer service experience is a plus, but if you are eager to learn, we will train you! Benefits • Complete health insurance coverage and 401(k) with 6% employer match that starts day one! • Multiple bonus programs. • Paid holidays and generous paid time off. • Tuition Assistance Program that covers professional continuing education. Employee Perks • Café featuring affordable daily meal options from local restaurants. • On-site fitness center and beautifully maintained walking paths. • Best-in-class, clean, modern facilities. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations. Uline is a drug-free workplace. All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-AP3 #LI-IL001 (#IN-KNCSO) Apply tot his job