CRM Coordinator - Hybrid (Las Vegas or Jersey City)

Caesars Entertainment, known for creating extraordinary experiences, is seeking a Sportsbook CRM Coordinator to assist in executing their digital sportsbook customer communications plan. This role involves coordinating customer messaging strategies and ensuring the timely deployment of marketing materials. Responsibilities Deploy and coordinate customer acquisition and retention messaging Coordinate pre-planned and live, in-the-moment messaging to meet customer needs and business objectives Manage the day-to-day execution of messaging material to maintain quality assurance Validate all copy and graphic materials upon receipt Ensure all marketing and promotional materials are deployed accurately and in a timely manner to meet deadlines Skills Bachelor's Degree in Marketing or related field 1-2 years of applicable marketing experience Computer literate; experience working with Microsoft Suite, Adobe, Salesforce, Airship, Optimove, Wrike and other marketing products a plus Must be able to organize and maintain a wide variety of activities in a multi-tasking fast-paced environment Flexible schedule required to adhere to Sportsbook customer needs with ability to cover weeknight and weekend shifts as required Minimum 21 years of age Ability to obtain and maintain any required Gaming Licenses Excellent interpersonal communication, team building, and problem-solving skills are required Strong organizational skills and attention to detail Understanding of business acumen to troubleshoot and solve problems with guidance from supervisor Experience executing business plans with digital/marketing counterparts Ability to uphold the highest level of integrity in all situations and recognize standards required by a regulated business Track record of working against deadlines Attention to detail and prioritization of accuracy Experience within the Sportsbook or Casino industry preferred but not required Experience working in a regulated industry a plus but not required Benefits Medical, vision, and dental insurance Life insurance Disability insurance A 401(k)-matching program Paid Personal Time Off Paid company holidays Company Overview An enterprise of the Eastern Band of the Cherokee Nation, Harrah's Cherokee Valley River Casino & Hotel is located in Murphy, North Carolina. It was founded in 2015, and is headquartered in Murphy, NC, US, with a workforce of 1001-5000 employees. Its website is