Chat Support Agent
This is a remote position. We are looking for a Chat Support Agent to join our team at Stello Foods in the Food Production industry. As a Chat Support Agent, you will play a crucial role in providing excellent customer service through online chat platforms. This position offers a unique opportunity to interact directly with customers and ensure their satisfaction. Pay: $29.34 - $34.67 per hour Responsibilities: • Respond to customer inquiries and provide support through chat platforms. • Assist customers with product information, orders, and troubleshooting. • Resolve customer issues in a timely and professional manner. • Collaborate with other team members to ensure a seamless customer experience. • Maintain accurate records of customer interactions and transactions. Requirements: • Excellent written communication skills. • Strong problem-solving abilities. • Ability to multitask and prioritize in a fast-paced environment. • Previous customer service experience is a plus. • Proficiency in using chat support software and CRM systems. Qualifications: • High school diploma or equivalent. • 1+ year of experience in customer service or a related field. • Ability to work flexible hours, including weekends and holidays. Benefits: • Competitive salary and benefits package. • Opportunity for growth and advancement within the company. • Dynamic and supportive work environment. High school diploma or equivalent. 1+ year of experience in customer service or a related field. Ability to work flexible hours, including weekends and holidays.