CFSS Captain

Pinnacle Services, Inc. provides person-centered services to individuals with disabilities. The CFSS Captain is responsible for supervising CFSS coordinators, managing caseloads, and ensuring quality care for clients with various needs. Responsibilities Supervising a team of CFSS consultation coordinators Managing billable unit expectations, approving paid time off, timecards, and expenses from direct reports. Being that support for coordinators both seasoned and new to the position Offering and coordinating resources for the persons served being supported Monitoring service deliveries and ensuring the person's served needs are met Service plan development Attend regular meetings with persons served Captains play a significant role in the performance of the CFSS consultation coordinators, directly impacting on how supported they feel in their role and assisting with answering questions Provide direct reports with consultations regarding their caseloads Assist with training direct reports Conduct WIP audits using Planstreet dashboard/reports for each team member at a frequency approved by the CMS/CMA Skills Successfully pass a background study A bachelor's degree or higher is required from an accredited four-year college or university in a related field Have a bachelor's degree or higher in one of the following related fields: Occupational Therapy, Occupational Therapy Assistant, Physical Therapy, Physical Therapy Assistant, Psychology, Social Work, Speech-Language Pathology or Audiology, Professional Recreation staff, Nutrition and Dietetics, Dietetics, Sociology, Counseling Special Education, Rehabilitation Counseling or other Human Services fields Staff without a bachelor's degree may substitute one year of relevant experience for the degree. Experience must involve direct work with people, but not in a lead role, and may include one of the following types of work: One year of full-time experience providing direct services to people with disabilities or adults aged 65 and older. One year of full-time experience coordinating or directing services for people with disabilities or adults aged 65 and older. Experience coordinating one's own services Previous leadership experience Benefits Training Program Health Insurance Dental Insurance Vision Insurance Life Insurance Short Term Disability Voluntary Life Insurance Flexible Spending Account Paid Time Off 7 Holidays 401K - Eligible to contribute the 1st quarter after 6 months of employment. Animal Friendly Corporate Office Professional Growth Opportunities Flexible Schedules Team Atmosphere MSSA membership & paid CEUs Licensing supervision Flex-time available after the first 90 days. Up to 2 days/week work from home - based on 90-day performance evaluation work from home eligibility is determined - after completing the in-person required training at our NE Minneapolis office. Company Overview Pinnacle Services is an innovative, award-winning multi-service provider for children and adults with disabilities. It was founded in 1999, and is headquartered in Minneapolis, MN, US, with a workforce of 201-500 employees. Its website is