Billing Administrator

Gallup is a company that aims to change the world through extraordinary analytics and advice. As a Billing Administrator, you will manage billing processes, ensuring accuracy and efficiency while collaborating with internal teams to resolve any discrepancies. Responsibilities Create, review and process client invoices and credit memos in accordance with contractual terms and internal policies Reconcile and verify billing data, identifying and correcting discrepancies to ensure accuracy and compliance Manage account updates and maintain accurate client financial records in Gallup systems Partner with internal teams across finance, consulting and operations to resolve billing questions and support collections efforts Monitor billing timelines to meet monthly and quarterly closing deadlines Contribute to process improvements that increase efficiency, reduce risk and enhance client satisfaction Proactively communicate changes and updates to internal stakeholders and clients Adapt to software and process enhancements that meet evolving customer need Skills Associate degree required; bachelor's degree preferred — must have degree by May 2026 Proficiency in Excel required A commitment to working on-site at Gallup's Omaha office at least three days a week required Eligibility to work in the U.S. required; this position is not eligible for employment visa sponsorship Benefits Medical Dental Vision Life and other insurance options A fully vested 401(k) retirement savings plan with company matching An employee stock ownership program Family-building benefits An employee assistance program Various reimbursements and activities that enhance our associates’ wellbeing Company Overview Gallup.com provides data-driven news based on the U.S. and world polls, daily tracking, and public opinion research. It was founded in 1935, and is headquartered in Washington, District of Columbia, USA, with a workforce of 1001-5000 employees. Its website is