Account Manager Retail SMB
About the position Responsibilities • Introduce small and medium business customers to the latest high tech 5G products and services that solve their unique business needs. • Interact with small and medium business customers in the retail store, digitally, and through outbound prospecting. • Demonstrate the value of products and services by introducing end to end technology solutions to energize businesses. • Generate new business through prospecting, networking and working leads and referrals. • Drive small business results through the retail channel by partnering with and mentoring Consumer Retail Sales Representatives. • Grow customer base by acquiring and retaining accounts in the small business segment. • Utilize solutions-based selling techniques to solve business problems for customers. • Conduct outbound sales prospecting and customer visits. • Service the needs of the existing customer base. • Use sales enablement systems and tools to track, forecast, manage pipeline and book of business. Requirements • Bachelor's degree or four or more years of work experience. • Three or more years of relevant experience required, demonstrated through work experience and/or military experience. • Experience in sales, marketing or customer service. • Valid driver's license. • Willingness to travel. Nice-to-haves • A degree - Associates or Bachelor's Degree or related certifications/college courses. • Outside sales experience including outbound prospecting. • Wireless sales experience exceeding quota. • Experience influencing a team to drive sales results. • Capability to drive positive results in a team environment. • People skills for influencing, negotiating, conflict resolution and the demonstrated ability to build trust and act as an influencer at all levels. Benefits • Best in class medical, dental and vision. • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions. • $5,000 or more stock grant per year, part of Verizon's Stock Together award program. • Sales recognition programs that have awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives. • Five weeks of paid time off (vacation, holidays, and personal days). • 8 weeks of paid parental leave for eligible new parents. • Up to $8k per year in tuition assistance. • Discounts up to 50% off on Verizon products and services. • Additional perks to ensure V-teamers and their loved ones are supported holistically.