Account Manager (Publishing & Digital Media Partnerships)

CivicScience is seeking an Account Manager to support the growth and maintenance of our publisher partner ecosystem. This is a key, early-career opportunity for someone eager to gain hands-on experience in business development and account management of digital media partnerships. As a member of our Publisher Development team, you will identify, onboard, and support media publishers that contribute to CivicScience's data collection network. You'll assist with outreach, research, partner coordination, and cross-functional initiatives that directly impact the scale and quality of our data solutions. This role is ideal for a motivated self-starter who thrives in a fast-paced, collaborative environment and is looking to grow their career in media, partnerships, or SaaS business development. Key Responsibilities • Partner Research & Prospecting: Support the identification and evaluation of new publisher partnership opportunities through market research, list-building, and competitive analysis • Outreach & Relationship Support: Assist with outbound communications and initial engagement with potential media partners. Coordinate meetings, demos, and follow-ups alongside senior team members. • Partnership Onboarding: Facilitate the onboarding process for new publisher partners, including coordination of technical integration, resource sharing, and internal hand-offs. • Account Coordination: Manage day-to-day communication with existing partners to ensure satisfaction, answer questions, and flag opportunities or issues to senior staff. • Reporting & Documentation: Maintain CRM records, prepare partner summaries, and track performance metrics across the publisher portfolio. • Cross-Functional Collaboration: Work with internal stakeholders (Product, Data, Marketing) to ensure smooth partner experiences and support broader go-to-market initiatives. • Industry Learning & Development: Stay informed of trends in media, publishing, content creation, new distribution channels/platforms, and ad tech. Bring new ideas to the team and participate in ongoing learning and development opportunities. Qualifications & Experience • 3-5 of experience in business development, account management, and/or partnerships • Strong communication and organizational skills • Comfortable with outreach, relationship building, and internal coordination • Experience with CRM systems, e.g., HubSpot, Salesforce • Ability to thrive in a fast-paced, collaborative environment • Well-versed in current and emerging content distribution channels Benefits & Expectations Join a company that values innovation and creativity, works with cutting-edge technology to influence major business decisions, and makes a real-world impact. Benefits include: • Company paid medical, dental, and vision premiums for you and your legal dependents • Company paid life insurance plus short- & long-term disability coverage • Flexible spending accounts for medical and dependent care • Employee assistance programs • Unlimited PTO • 401(k) • Travel and educational opportunities This is a remote (work from home) role with preference for candidates in the Eastern Time Zone. Working at CivicScience CivicScience has a vibrant, high-energy work culture with ambitious, innovative, and forward-thinking team members. Our specialized business units collaborate to fuel CivicScience's goals and objectives. We've been recognized for our work in the Inc. 5000, Pittsburgh Top Workplaces 2022, Pittsburgh Business Times Fast 50, GRIT Top 50 Innovative Supplier, Pittsburgh Technology Council's Tech 50 (winner), and Mental Health America’s Bell Seal program (Gold winner, 2024 & 2025). More about CivicScience CivicScience is a consumer analytics and advertising platform. Our proprietary, always on, data collection engine captures over 1M survey responses daily, creating the most dynamic, real-time understanding of consumer wants, needs, and intentions in a constantly changing world. Powered by our premium media partnerships, our attitudinal database helps brands and media companies retain and grow existing customers while reaching and acquiring new ones. Our clients use CivicScience's unique dataset to inform advertising, communications, product, and financial strategies that drive superior business outcomes. Join the conversation. 0WhznMAoCH