Account Manager

Giant Spoon is an agency focused on enhancing brand experiences, and they are seeking an Account Manager who will manage client relationships and collaborate with cross-functional teams. The role involves overseeing project lifecycles, facilitating communication, and ensuring timely delivery of creative work. Responsibilities Serve as steward of the brand while always having an eye on pushing for the best creative work Act as Client point of contact and representative of the agency, helping with presenting estimates, SOWs, project status, and deliverables Support reviewing creative and strategic briefs with an eye toward Client’s business goals Coordinate and facilitate internal and client meetings Own all internal correspondence such as crafting meeting reports; recap internal meetings, feedback, decisions and deliverables in writing for dissemination to the team Create and maintain account/project status reports Gather and translate Client feedback in accordance with their goals Help manage and monitor project lifecycles by coordinating day to day workflow, timelines, and milestones; working with team to help drive scheduled deliverables, relay revision requests, record progress and help tackle obstacles as they arise Establish clear checkpoints to facilitate collaboration between the internal departments involved in the creative development process Advocate for internal, cross functional teams (strategy, creative, production) to maintain integrity of the work, while staying on schedule and on budget Co-own management of all client billing alongside Giant Spoon billing team Manage internal asset management, talent usage and asset trafficking, in partnership with the Production team Maintain an ongoing knowledge of ongoing competitive advertising and category trends and keeping the larger team in the know Skills 18+ months of account and project management experience in an advertising agency Effective written, verbal, and visual communicator Ability to craft internal / external presentations and present in an engaging way Ability to effectively prioritize tasks and be resourceful, flexible and quick to adapt in a fast-paced environment Acute attention to detail Ability to collaborate creatively across departments and offices Ability to foster trusting relationships with teammates and clients Open to receiving and providing thoughtful feedback Digitally connected, passionate about technology and innovation with an insatiable curiosity for how it applies to our industry Genuine desire to learn Familiarity with Google Suite, Slack and Microsoft Office Benefits Medical/dental/vision insurance 401(k) matching Paid time off Various other benefits and perks Company Overview Giant Spoon is a marketing strategy and innovation agency that provides short- and long-term marketing and business planning. It was founded in 2013, and is headquartered in Los Angeles, California, USA, with a workforce of 51-200 employees. Its website is